Pumps United is committed to delivering the highest standards of Quality, Health, Safety and Environmental Management both within our business and for our customers.


Pumps United is committed to delivering the highest standards of Quality, Health, Safety and Environmental Management both within our business and for our customers. 

Our objective is to ensure our activities go beyond the minimum statutory regulations.

At Pumps United we know that this will only be achieved by adopting an industry leading approach, consistently reviewing our working practices and ensuring our people and sub-contractors are committed to promoting best practice procedures.

Fostering a robust and responsive QHSE culture is a critical part of our obligation to our employees, our customers, and the communities in which we operate. From our executive team through to our employees on site, we are committed to driving continuous improvement in our QHSE management system. It’s an intuitive part of our culture and our network of specialists ensures we can respond quickly to project demands and partner with our customers to provide industry leading QHSE management.


Service, Equipment, Systems and People are the core of Pumps United’s management system, which has now been in operation for the past five years.

At Pumps United we understand that quality management is key to achieving increased productivity, customer satisfaction, increased effectiveness, maximum output and quality control. Ensuring that our products and service delivery is ahead of our competition requires continual improvements and adopting an ‘outside of the box’ approach to challenges and industry changes as they arise.

Pumps United safety systems are in full compliance with Federal, National, State and Local Workplace Health and Safety legislation requirements.

All direct employees and sub-contractors engaged on a Pumps United project are fully engaged in our quality systems and are made aware of their responsibilities through company and project inductions, toolbox meetings, Safe Work Method Statements (SWMS’s) and Job Safety Assessments (JSA’s).

Quality, Safety and Environmental audits are conducted at Pumps United workplaces and several third-party audits have produced positive results.

Our continuous improvement strategy is aimed at identifying and employing water management practices that will add to the quality, safety and environmental longevity of our projects. 

ISO 9001 (Certification of Quality Management Systems) is the international standard that specifies the requirements for an effective and efficient quality management system that can demonstrate an organisation’s ability to deliver products that meet customer and legislative requirements. This standard promotes the adoption of a process-based approach in the development, implementation and improvement of effectiveness in a quality management system that can increase customer satisfaction by meeting customer requirements

Health and Safety

Health and safety is Pumps United’s foremost priority. 

We strive to ensure that every person who enters a Pumps United work site returns home safely to their families at the end of each day.

In recognition that workplace safety is more than rules and regulations, Pumps United has worked hard to instil a positive behavioural safety culture in its work place.

Our safety procedures and policies promote a culture where safety is the first thought before undertaking any task.

Our commitment to ongoing training provides our team with the best tool possible for safety management - knowledge. This approach is designed to ensure everyone at Pumps United assumes personal accountability for safe practices.

Compliance is the base requirement and our safety processes ensure these practices translate to our daily operations. Hazard and risk assessment is a requirement of all work undertaken by Pumps United and includes:

  • Pre-construction risk assessment
  • Job Risk Assessment prior to commencing work (SWMS/JSA’s)
  • Workplace Inspection
  • Hazard Notification
  • Incident Report Form
  • Risk Assessment Training and Review

OHSAS 18001 (Certification of Occupational Health and Safety Management Systems) is the international standard that specifies the requirements for an occupational health and safety management system that enables an organisation to develop and implement a policy and objectives that take into account legal requirements and information concerning occupational health and safety in order to provide them with the tools to effectively implement such systems. This standard supports and promotes good practices while balancing the organisation’s socioeconomic needs.

AS/NZS 4801 (Occupational Health & Safety Management systems) is used as a benchmark to assess OHS management system effectiveness for organisations. Whilst this is an Australian/ New Zealand Standard, organisations in other countries have adopted the requirements.  The protection of the health and safety of all employees is vital to the success of an organisation with poor performance in occupational health and safety (OHS) taking a heavy financial toll on any business, not to mention the human cost of work-related illness, injury, and fatality. In our continually changing workplace environment, the effective assessment and management of OHS issues is paramount.


Pumps United is committed to environmental sustainability. We strive to balance our economic and operational requirements with social responsibilities while minimising the impact of business activities on the environment and surrounding communities. 

We are focused on developing systems that promote ecosystem health, preventing environmental impact and adverse risks to humans. Our focus when designing systems is to deliver progressive environmental improvements integrating of environmental, economic and social considerations.

Pumps United ensures where practical, waste generated from construction activities are managed in accordance with the five principles of the Waste Management Hierarchy: 

STATISTICS— environmental statistics and monthly reporting.

WASTES— effective waste management systems and processes.

RECYCLING— committed to recycling and segregating materials from the general waste stream.

GROUNDWATER—groundwater is managed through several methods and services provided such as water treatment and 24/7 alarmed systems.

NOISE, DUST and AIR —Any emissions generated by Pumps United activities on a project are monitored and managed in accordance with legislation and the site specific Environmental Management Plan.

ISO 14001 (Certification of Environmental Management System) is an international standard that specifies the requirements for an environmental management system that an organisation can use to enhance its environmental performance. It supports and promotes good practices and is intended for use by an organisation seeking to manage its environmental responsibilities in a systematic manner that contributes to the environmental pillar of sustainability.

ISO 14001 helps an organisation achieve the intended outcomes of its environmental management system, which provides value for the environment, the organisation itself and interested parties. Consistent with the organisation's environmental policy, the intended outcomes of an environmental management system includes:

  • enhancement of environmental performance;
  • fulfilment of compliance obligations; and
  • achievement of environmental objectives.